Keeping clients happy is essential to running a successful solo practice. These great tips can help ensure you’re providing the best customer service in your law firm.
Published by Toni McClain Thompson
I am a small business owner, and mother to three wonderful boys and four awesome girls. I worked in the legal arena for over twelve years and I decided to start my VA business because I wanted more flexibility and time to spend with my husband and children. It was one of the best decisions I ever made. I have a wide range of clerical skills giving me what I like to call the “jack of all trades” skill set. I have 12+ years working as an in-house legal secretary, legal assistant (under the supervision of an attorney), and office manager in various areas of the law as well as experience in office administration. I am proactive, take initiative and I am not afraid to speak up or give advice or feedback. My areas of strength include professionalism, high level organizational skills, detail oriented, multi-tasking capabilities and ability to adapt to change. I am a perfectionist in my ways and very efficient. I have a can do attitude, meaning there is nothing that I cannot do. I’m looking for clients who want a true partner in their business not just part time help. View all posts by Toni McClain Thompson