Thompson Virtual Office Support, LLC

The Office Support you Need Without the Added Expenses!

It’s Called Customer Service, Not Servitude – Danielle Keister

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I came across a blog post where a colleague was talking about an issue she was having with a client who wanted to do something in a certain way that she knew wasn’t the best way, and would actually cause the client more problems. Instead of guiding this client, as an expert should, way from …

Source: It’s Called Customer Service, Not Servitude – Danielle Keister

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Author: Toni Thompson

I am a small business owner, a wife, and mother to three wonderful boys and four awesome girls. I worked in the legal arena for over twelve years and I decided to start my VA business because I wanted more flexibility and time to spend with my husband and children. It was one of the best decisions I ever made. I have a wide range of clerical skills giving me what I like to call the “jack of all trades” skill set. I have 12+ years working as an in-house legal secretary, legal assistant (under the supervision of an attorney), and office manager in various areas of the law as well as experience in office administration. I am proactive, take initiative and I am not afraid to speak up or give advice or feedback. My areas of strength include professionalism, high level organizational skills, detail oriented, multi-tasking capabilities and ability to adapt to change. I am a perfectionist in my ways and very efficient. I have a can do attitude, meaning there is nothing that I cannot do. I’m looking for clients who want a true partner in their business not just part time help.

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